How fast do you ship custom orders?
Most paid orders leave production within 3 to 5 business days. Tracking is emailed after dispatch.
Support
Frequently asked questions
A short FAQ makes the storefront feel complete and gives buyers quick answers before they continue to payment.
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Order workflow
Production starts after payment confirmation. Printed goods typically ship within 3 to 5 business days, while rush jobs are reviewed case by case by our support team.
Support email
support@rainbowprinthouse.com
Support hours
Monday to Saturday, 9:00 AM to 6:00 PM ICT
Can I request a proof before printing?
Yes. Design proof requests can be added during checkout notes or by replying to the order confirmation email.
Do you accept returns on personalized items?
Personalized and custom-printed goods are non-returnable unless the item arrives damaged or incorrect.